It is our practice philosophy to promote dental health at all times. We therefore recommend regular check-ups. This will also help to keep down the cost of your treatment. Of course, you may already attend regularly, in which case you are probably fully aware of the importance of dental health and your dental appearance.
Some people feel a deep-seated anxiety about dentistry. We understand.
For many years we have offered a variety of techniques to help people overcome their fears. Please let us know and we will do every thing we can to help.
We always try to see patients at the appointed time. If you are kept waiting, there is normally a good reason. Please be patient. If you have to cancel an appointment, please try to give us at least 24 hours notice. This enables us to make alternative arrangements perhaps to see someone in pain. It is practice policy normally to charge for broken appointments, or cancellations at very short notice.
You will be asked about tablets or medicines you are taking. Please make a note of their names and tell us about them when you attend. If you change address or telephone number, please let us know. This helps to keep our records up to date and our recall system efficient.
If stairs present a problem, please make this clear when you book your appointment and our reception staff will arrange for you to be seen in one of our ground floor surgeries. A ramp for is available for the front steps. There are no accessible toilet facilities at present.
We strive to be best we can. If you have any suggestions on how we can improve our service, or any problems with the service you have received, please pass them on to the practice manager.
Come and meet us by calling 01246 232634 or send for a welcome pack by emailing firstname.lastname@example.org with your name, address and telephone number and the reference ‘New patient’.